Frequently Asked Questions.

We provide the full, industry-standard cPanel control panel. You get full control over MySQL databases, phpMyAdmin, email accounts, DNS records, FTP/SSH accounts, and PHP version selectors (PHP 8.0 through 8.4).

Yes. You can upgrade from Starter to Plus, Turbo, or Dedicated Cloud VPS at any time in your client portal. Upgrades are seamless and occur with zero website downtime.

Yes! We provide 1-click Softaculous installers for over 400+ applications including WordPress, Laravel, Drupal, Joomla, and Magento, as well as full Composer, Git, and SSH support for developers.

Yes. Unlike competitors that charge $10–$15 per year for privacy protection, Host Emperor masks your personal contact information from public WHOIS registries for free for the entire lifetime of your domain.

Unlock your domain at your current registrar, obtain the EPP/Auth code, and enter it into our Domain Transfer tool. The transfer processes seamlessly with zero downtime and automatically adds 1 full year to your registration.

Yes. Our Anycast DNS management panel gives you complete access to manage A, AAAA, CNAME, MX, TXT, and SRV records to integrate with Google Workspace, Microsoft 365, Shopify, and Webflow.

Our dedicated US migration specialists transfer your files, databases, and emails from your existing provider with zero downtime at no extra cost. We verify everything on a temporary URL before switching DNS.

Yes! Free Let's Encrypt SSL certificates are provisioned and auto-renewed automatically for all domains and subdomains hosted on our servers.

All traffic routes through our multi-tiered hardware firewall and Cloudflare Anycast edge network, filtering Layer-3, 4, and 7 DDoS attacks automatically before they reach your server.

If you're not completely satisfied with our web hosting service within your first 30 days, simply contact support for a full 100% refund of your hosting fees. No questions asked.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Stripe with full USD billing and automated invoicing.

Our US engineering team is available 24/7/365 via toll-free phone at +1 (800) 582-7491, email at support@hostemperor.com, and instant live chat in your client portal.